I opted to become a on line creditcredit card member some years ago, when a pre-approved notice was sent to me in the mail. I had the debit creditcard on line for a year, and because of my high monthly spending, I was upgraded to the platinum card. The first aspect that I noticed, and that I`ve increasingly grown to value, is the specialized, obliging, polite client support reps; ever ready and willing to reply to any of my questions and equally happy to meet almost any requests.
I`ve utilized the platinum service numerous times during the last couple of years, and there`s never been a time when I`ve been anything less than delighted about the outcome. For my mother`s birthday, I called the on line charge cards issuer and asked that a gift basket of cosmetics and perfume be sent to her at work. The person who took my call gave me the assurance that everything would be taken care of and that my mother would be presented with the gift hamper before that workday ended.
Somewhere along the line, my request got bungled. The vendor that the credit credit card issuer had called on in order to acquire the beauty products to include in the gift basket came up with the wrong products. The rep contacted me immediately to update me on what was going on and proposed alternative options. To cut to the chase, the cardscredit online bank contacted a large retailer in New York, and had them make a hamper containing a choice selection of the beauty products.
The chargecard online company then proceeded to arrange for personal car transport to collect the hamper from the retail outlet - for which they paid - and see that it got to my place. Of course, my mother was delighted with her gift and was very surprised that all this was arranged by the securedcreditcards on line company.
I also used the platinum travel program to book travel reservations, and thought that I was all set. One week before my travel date, I called the chargecredit cards online issuer to verify my hotel reservations, and discovered that something had happened with my reservation and that it`d been erased from the hotel`s computer systems.
The debit cards on line company immediately called the hotel where I had made the booking, talked about the issue with the hotel (which was all booked up) and,by some miracle, got them to agree to put me up in a suite of rooms, while I paid the same rate - which was considerably less pricey in comparison with the rate at this point in time - that I had initially been quoted at the time I`d made the booking.
Obviously, without the timely intervention of the on line secured creditcards company, I would have landed at my destination to get a rude shock when I discovered that I had no hotel room waiting for me. This has got to be the ultimate in customer service! How can you beat that kind of service?
I adore this platinum card, am thrilled with the reaction from cashiers and on-looking customers when using it, and - above all - I have a high opinion of the chargecards online issuer for the manner in which they behave with and nurture their most valued customers. I consider myself a client of the online credit credit card firm because I have developed a very positive financial partnership with this company. They are not merely a company that provides credit cards, they`re a business who`s made it their business to look after their select group of credit card members. It is indisputably well worth the annual charges. The obliging and productive service provided by their customer service representatives is of benchmark standard. And there is no purchase limit.
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